33 research outputs found

    Research in Industrial Marketing: Issues and Opportunities Classification

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    This article discusses about researches on industrial marketing. It is designated to provide more understanding correlated with researches conducted in industrial marketing. Literature reviews are expected to provide support to researchers in performing future researches. Literature review is employed for this article. Based on the result and discussion, it can be concluded that the researches on industrial marketing were grouped into nine topics, which are: the differences between business-to-business (B2B) marketing and business-to-consumer (B2C) marketing, theory and practices in industrial marketing, marketing-selling interface, purchasing and supply management, customer relationship management (CRM), industrial marketing strategy, correlation between industrial marketing and information technology, business-to-business (B2B) digital marketing, as well as correlation between business-to-business- (B2B) marketing and social media. Therefore, the most preferable topics to be studied are theory and industrial marketing practices

    Risk Mitigation Using Integration Enterprise Risk Management and Balanced Scorecard model : A Case Study In A Consulting Services Company in Indonesia

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    Risk is the uncertainty of events that can hurt organizational goals. The risks that exist in the company need to be managed or controlled to reduce risk pressure on the goals the company wants to achieve. ERM is an integrated or holistic strategic risk management that manage risk more comprehensively. Meanwhile, the Balanced scorecard is a tool used to help companies measure performance based on financial and nonfinancial perspectives. The purpose of this study is to determine the extent to which companies can apply ERM based on the balanced scorecard perspective and how the integration of ERM and balanced scorecard can help managerial decisions. This research conducted at a consulting service company using semi-quantitative methods. The results showed 36 events identification. Risk management is carried out based on the level and amount of risk that has been evaluated and made in a risk priority map. Handling risk three strategies, apply namely accept, share and reduce under capabilities, and resources the company has in managing risk. Implementation of ERM and Balanced Scorecard companies can reduce existing risks, and assist stakeholders in making decisions related to risk managemen

    Pengembangan dan Validasi Instrumen Pengukuran Efektivitas Tim di Usaha Mikro Kecil dan Menengah (UMKM)

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    In general, research on the development of teamwork-measuring instru­ments is associated with the corporate context. While in Indonesia, research in the context of small and medium enterprises is equally important. This study aimed to develop and validate an instrument for measuring team effectiveness in small and medium enterprises (SMEs). The development of this measuring instrument used the theory developed by Cantu (2007) which consists of six aspects, namely teamwork, decision making, leadership support, trust and respect, recognition and appreciation, and customer focus. Research respondents were 404 employees from thirteen SMEs situated in Yogyakarta, who were selected by using purposive sampling technique. EFA analysis resulted in KMO = .821, indicating a reduction of the aspects from six to three: decision making, leadership support, and trust. While from the CFA analysis were obtained the values of CMIN=116,566, probability .057, CMIN/DF=1.240, GFI= .932, RMSEA = .034 so that it could be concluded that the model have been appropriate to measure the effectiveness of teamwork in small and medium enterprises

    ANALYSIS OF SUSTAINABLE PERFORMANCE IN THE PALMYRA SUPPLY CHAIN USING CAUSAL-LOOP DIAGRAM

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    The study analyzed sustainable supply chain management performance in the Palmyra handicraft in­dustry in Central Lombok. The study analyzed sustainability based on economic, social, and environmental performance attributes. Economic and environmental performance attributes used the SCOR 12 model, while social performance attributes were adopted from previous research. These performance attributes were mo­deled with causal-loop analysis to understand the interaction between performance attributes in influencing overall supply chain performance. This study explored critical factors in the Palmyra handicraft supply chain to gain sustainability. Support any stakeholders to make a strategic decision on the Palmyra supply chain. Theoretically, the contribution of this study is to expand the insight of sustainability in supply chain ma­na­gement in a small industry context

    Lean Service Approach for Consulting Services Company

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    The service industry sector is one of the livelihoods in Indonesia. This sector has increased from year to year. This study aims to identify and determine the amount of dominant waste in consulting service companies based on the concept of lean service and provide recommendations to minimize the occurrence of dominant waste from the causal factors. The results of the identification of waste using the value stream mapping show that there are activities that are non-value-added with a total time of 200.52 minutes of a total time of 839.01 minutes or 23.90% in the process of public training services. Based on the future state from value stream mapping after processed improvements there was founded that the time of activities that non-value-added reduced by 136.36 minutes, from 839.01 minutes to 702.65 minutes or reduced by 16.25%. The proposed improvements provided based on the analysis of critical waste causes to minimize waste dominant in the form of waste waiting are the addition of new employees for marketing, making Standard Operating Procedure, setting training price standards, and increasing bandwidth to increase internet speed in the work environment

    The Effect of Employee, Management, Working Environment, and Safety Culture on Occupational Healthy and Safety Performance: A Case Study in an Oil and Gas Company in Indonesia

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    The level of workplace accidents, particularly in large companies such as the oil and gas industry, is crucial to be overcome. Encouragement of occupational health and safety (OHS) is one priority of strategies that must be carried out in the implementation of work in the workplace. This study aims to determine the impact of employee, management, work environment, and safety culture on occupational health and safety (OHS) performance. This paper also discusses the influence of moderating safety culture on the independent variables towards the achievement of safety performance. Using questionnaires to 220 respondents, findings indicate that the safety performance is significantly affected by employee, management, working environment, and safety culture. There are 19 attributes of 4 variables evaluated. All attributes have significantly influenced the OHS performance but 4 attributes of management variables. They are pre and post task safety review, safety work procedure, incident investigation, and detection and monitoring.  The research provides the empirical evidence on the significance of Safety Culture as moderator. The safety culture moderates the positive relationship between management and OHS performance as well as working environment and OHS performance. Conversely, safety culture does not influence the positive relationship between employee and the OHS

    Good Criteria for Supply Chain Performance Measurement

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    This paper discusses good criteria for a supply chain performance measurement model and their level of importance. The criteria were obtained from results of previous research findings and recommendations from several researchers. The criteria are divided into two categories, namely efficient and effective. To examine which criteria can be used to assess a supply chain performance measurement model, a survey was conducted by distributing questionnaires to supply chain actors from different industry fields (both manufacturing and services) in Indonesia using random sampling techniques. Data analysis using pairwise comparisons with an analytical Hierarchy Process model showed that efficient criteria were more important than effective criteria. Efficient criteria consisted of three sub-criteria: the amount of data is not too much and low cost and output is presented in a simple form. Effective criteria consisted of the criteria in the order of importance as follows: clarity, validity, comprehensiveness, responsiveness and dynamics. Further research is needed for developing a model that meets these criteria

    The Effect of Leadership on Employee Performance with Total Quality Management (TQM) as a Mediating Variable in Indonesian Petroleum Companies: A Case Study

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    The score of employees‟ performance of a petroleum company, for the last few years’ achievement, have not yet met a significant increase. There is also a relationship between the organizational strategy, the Total Quality Management (TQM), and the organizational performance, with the mediating rules of TQM. This research is to identify and measure the level of factors that influence the effectiveness of work performance of employees who work in petroleum companies by identifying variable relationships including transformational leadership, transactional leadership, and TQM. This paper aims to determine the relationship between the variables mentioned above and the performance of employees in the oil and gas industry in Balikpapan Indonesia as samples using data from 250 employees. Analysis of the study using multivariate namely Structural Equation Modeling (SEM). The result shows that transformation leadership has positive effects on total quality management and employee performance. Second, transactional leadership has positive effects on total quality management and employee performance. Third, total quality management has positive effects on employee performance. Fourth, total quality management can mediate the indirect influence of transformational leadership on employee performance. Fifth, total quality management can mediate the indirect influence of transactional leadership on employee performance

    Analisa Ekonomis Peralatan Pulverizer untuk Optimalisasi Keandalan Pltu dengan Simulasi Monte Carlo dan Pendekatan Analisa Biaya Siklus Hidup (Studi Kasus: Pltu X)

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    To improve and maintain the reliability of PLTU X (FTP-1) power supply using coal fuel it is necessary to improve the reliability of the equipment especially on the crucial equipment which one of the pulverizer equipment for it is necessary to process the procurement of equipment components (stock warehouse) to maintain if possible a malfunction or malfunction occurs. The author intends to make three alternative procurement process that is through OEM procurement process, Non OEM / reverse engineering and recondition.This journal will analyze a financial feasibility study to ascertain whether the procurement has economic value and the asset will be used effectively and efficiently over the life of the benefit using the LCCA cost analysis approach. In this paper, historical data on pulverizer damage is obtained from the HDKP Rapsodi Settlement application to be verified and processed using minitab 17 applications to obtain the weibull shape factor (β) and scale factor / characteristic life (ï¨) and the data as monte carlo simulation input. So we get mean time to failure (MTTF) / age of pulverizer component. To analyze the threealternatives and determine which alternatives are most profitable for 10 years with a life cycle cost analysis approach.Based on the analysis of quantitative calculation data, the life of pulverizer mills (MTTF) procurement process OEM for 10,108 hours / 1.2 years, non-OEM / reverse engineering for 16,899 hours / 2 years and recondition for 5,323 hours / 0.7 years and the results of approach life cycle cost analysis was obtained cost savings of 35.22 billion per unit pulverizer mills for 10 years with reverse engineering procurement process compared to OEM

    Hasil cek similarities Research in Supply Chain Management: Issue and Area Development

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    Today the study of supply chain management (SCM) is growing rapidly and provides a great opportunity to do research both empirical and theoretical development. Research opportunities in SCM has been reviewed by many researchers and grouped into many categories. This paper contains a review of research SCM and classify into 7 categories, namely (1) SCM Operational Management & Strategy, (2) knowledge management, (3) Relationship Management, (4) Information Technology in SCM, (5) Supply Chain Design, Logistics & Infrastructure, (6) Global Issues, (7) Environment, Legal & Regulations. The issue in each category and research opportunities will be discussed in this paper. Keywords: Supply Chain Management, Research Opportunities in SCM, Issue in SC
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